Policies and Procedures

Prepayments can be made by filling out a deposit slip and sending cash or check to school with your student. Family deposits can be accepted at any school with one check for multiple students. Deposits can be made online at: https://nacs.familyportal.cloud/  Discover, MasterCard and Visa credit cards and debit cards are accepted. There is a small fee for online deposits which can post in as little as 10 minutes.

Any leftover balances in accounts at the end of the school year will stay in the student's account and will be available for use the next school year, as long as they stay in our school system. Anyone leaving the school system may have the money in their account refunded. The cashier cannot refund a balance. Parents, not students, need to call the Office or Food Service Manager at the school where their student attends school to make the request. We are not able to refund money to students. Parents must give a forwarding address. The check will be generated by the NACS Administration Office and mailed to the parent.
Balances and account history are available at  https://nacs.familyportal.cloud/ 


Any leftover balance in a Seniors account at the end of the school year will be transferred into a sibling's account, that is currently enrolled for the next school year. If there are no siblings enrolled, then balances of $5.00 or more will be refunded. A check will be generated by the NACS Administration Office and mailed to the parent approximately 4-6 weeks after the end of the school year. Balances of $4.99 or less will only be refunded upon a parent request.
Balances and account history are available at   https://nacs.familyportal.cloud/


Meal Charging is not encouraged, but we understand it may be necessary on occasion.  No ala carte items or second entrees may be charged.  No adult meals may be charged.  All meal charges must be repaid in full.  Funds may be transferred between students sharing the same household to satisfy charges.  Negative balances cannot be carried over to the next school year and will be given to Collections on June 30th for further processing.

To ensure students do not go hungry they may be permitted to charge up to $10 worth of meals.

 Notification Steps:

  • Students arriving in the meal service line shall be provided a meal regardless of the balance of their meal account unless a parent has requested their student not be allowed to charge.
  • Prior to meal charge, the cashier will inquire if student has funds for the meal.  Possibly left in the classroom, locker or book bag.
  • For each meal charge, the cashier will verbally remind the student to ask parent/guardian to “Please send lunch money”.
  • Negative balance letters will be emailed and sent home with student.
  • Phone calls and negative balance emails may be utilized until payment is received.
  • Accounts remaining negative may be sent to the building principal and/or NACS Foodservice office to contact parent/guardian.
  • If no response is received from the parent/guardian after a student has reached the $10 negative balance limit the principal or other school official may be requested to conduct a home visit.


Ala carte items are extra items that we sell. Ala carte items are priced separately from the meal. They are not part of the meal. The number of ala carte items varies at each school. All schools serve extra milk ala carte at .60 cents per carton. The older the students are, the more ala carte items there are to choose from. Students receiving free or reduced priced meals must pay full price for ala carte items, just like paid students.

All schools in the Northwest Allen County School district will participate in the National School Breakfast Program: The cost for breakfast at the participating elementary schools will be $1.55 for paid students, at secondary schools paid breakfast will be $1.60, $0.30 for reduced students and $2.50 for adults.

The USDA is an equal opportunity provider and employer.