Other Mailbox Access - View Help Boxes or Other Shared Mailboxes

If you have been given rights to access another Outlook mailbox, these instructions will add that to your regular Outlook mailbox for each viewing.

  • FaxAC, FaxAR, etc
  • CH-ISS
  • TheCharger, CavalierYearbook
  • HelpCHCustodial or HelpCFCustodial

The mailbox administrator first has to grant you permission for access. If these steps don't work, or you know you are new to having permission for a mailbox, drop a note to the Help Desk so it can be setup.

  1. Open Outlook. Click on File > Account Settings > Account Settings.
  2. Click on your Outlook mailbox, then click Change...
  3. Click the More Settings... button then the Advanced tab.
  4. Click the Add.. button to the right of the Mailboxes window.
  5. Type the name of the mailbox and click OK.
  6. Repeat steps #4 & 5 if needed for additional mailboxes.
  7. When the list is complete, click OK > Next > Finish > Close.
  8. Back in your mailbox, the new one will appear below your main mailbox and folders. Use the triangle beside the mailbox name to see the Inbox and other folders.

If you want to remove a mailbox later, repeat steps #1-3 from above, highlight the mailbox and click Remove. You can add/remove mailboxes as often as you'd like.