Why is my child's bus late?
Weather, traffic, driver absenteeism, maintenance difficulties, and unforeseen incidents are responsible for delays in the arrival of school buses in the morning and afternoon.

Students who are late to their stop also present problems on the routes. If a driver waits an extra 30 seconds at 10 of their stops, that puts the bus behind by 5 minutes. If the bus arrives at the school 5 minutes behind schedule on their first run, they are more than likely to start out 5 minutes behind on their second run.

Please know that we are doing everything humanly possible to have all buses running on schedule every day. In the event that your bus does not arrive as scheduled, please allow ten minutes before calling the transportation office or the school.

Why can't you call when you know the bus will be late?
It is simply a numbers problem. There are as many as 50-70 students on each bus. That is at least 50-70 phone calls in a short time frame to parents who are quite possibly at the bus stop with their children. It is just not feasible. Please know that there is a bus on the way and that we will do everything humanly possible to transport your child to and from school in a timely manner every day. If your scheduled bus is more than ten minutes late, please allow for the time that is required for the route to be driven as a second load.

Why can't you come further into my subdivision?
School buses come in various sizes ranging from 25 to 40 feet long, 15,000-22,000 pounds, 12 feet high and 9 feet wide. The length and turning radius is what limits the school bus to be maneuvered in cul-de-sacs and tight places. Smaller buses can turn in a shorter radius, while longer buses cannot maneuver the same circle without backing the bus, which is avoided in routing if possible. Residents sometimes park trucks, boats, and trailers on the streets. Children leave their bicycles, skateboards, and basketball backboards in the street. Please know that we will design school bus routes to be safe and convenient to the majority of students, within the limits of time and physics.

Stop locations are determined by safety, and efficiency.
The overwhelming consideration in determining the location of bus stops is the safety of our students. There are many physical characteristics that are considered when placing a bus stop. Rarely can all of these characteristics be met, because it's impossible to eliminate all potential hazards. Stops are placed in locations where they will provide a safe and convenient location for the most students, while helping us route our buses in the most efficient manner possible. We try to establish bus stops every 2/10 of a mile depending on student count at the stops. This provides a reasonable walking distance to and from their home.

Bus drivers cannot make unauthorized stops. The penalty for a driver making an unauthorized stop is severe. Please, don't ask the driver to take such a risk by asking them to stop at a location other than an authorized stop. If you have concerns regarding the location of your child's bus stop, contact our Transportation Director or Supervisor.

Why are students required to arrive 5 minutes early to the bus stop?
Safety and efficiency. Drivers are required to count students as they approach the bus stop and then count them as they board. When students are late to the bus stop and come from different locations makes it difficult for the bus driver to watch everyone.
NEVER follow the bus to the next bus stop and drop the student off behind the bus. All students are required to approach the bus from the front. A child approaching the bus from the rear puts that child in extreme danger. Since the student is in the car with you it's better to take the student to school yourself.

Why does my child have a seat assignment?
Seat assignments are a positive way for the ride to be consistent and safe. It is also our policy for elementary students to be assigned to a specific seat. This aids the driver with discipline and learning each student's name at the beginning of the school year.

Why can't we choose any bus stop for our child?
Student management is part of student safety. When students are assigned to one stop it helps the driver know the students and whom to expect at their stop. This also keeps students who have lost their riding privileges from getting on another bus. Assigning students permanent stops also helps us balance the bus load and not crowding the bus.

Can my child ride home with a classmate on a different bus?
Yes*. NACS requires a signed note from the parent/guardian and school administrator indicating the date and the alternate bus stop location desired. School administrators must sign each note before it is presented to the driver for alternate travel home. Students must present a signed note to the driver when boarding the bus. Students will only be transported to/from existing school bus stops.

*If the bus is too full to accommodate the student their request will be denied.

Why did you suspend my child from riding the bus?
Student behavioral expectations are the same expectations as in the classroom. The school bus is considered a mobile classroom. Factor in traffic, added noise, and the size of the "classroom", and you have a potential catastrophe if the expectations and enforcement are not clear. The behavioral expectations on the bus revolve around the individual rights of every person on the bus, including the driver, and the collective rights of students as it pertains to SAFETY. Anything that jeopardizes the safety of individuals on the bus is viewed as serious. All students are instructed every year on their behavior expectations. Generally most students have been transported on the bus for several years and are well aware of the bus rules. When there is an infraction, a verbal warning is given to the student. The next infraction may be a phone call to the parent asking for support, or a referral is turned into the school administrator, who is responsible for contacting the student and parent to solve the lack of compliance with bus expectations.

Most buses have video cameras, which are used to verify incidents. Our goal is never to deny any student transportation to and from school, but we must maintain safety for all students.